Information

At Flex Suite, founded by a licensed cosmetologist with over 25 years of industry experience, we understand the importance of trust and privacy, especially for independent beauty professionals. This policy outlines how we collect, use, and protect your information, ensuring you can focus on your craft with peace of mind. We are committed to transparency and dedicated to creating a secure environment for our community.

Frequently asked questions

Your privacy matters to us. Below are answers to common questions about how Flex Suite handles your personal and business information. We aim to be as clear and concise as possible, so you understand our practices and how they support your journey with us.

What kind of information do we ask for when you use Flex Suite? And why do we need it?

When you sign up or book a space at Flex Suite, we ask for basic personal and account information such as your name, email address, and contact details. We also collect booking details, including the specific space selected and dates, along with payment information when applicable. This data is essential for us to create and manage your account, process bookings and payments efficiently, communicate important updates regarding your services or our platform, and ultimately ensure that Flex Suite operates securely and smoothly for all our beauty professionals.

How do we use the information we collect to run Flex Suite and serve our beauty professionals?

The information we collect is primarily used to ensure a seamless experience at Flex Suite. We utilize it to manage your accounts and bookings, process payments accurately, and communicate important updates relevant to your services or our platform. Additionally, this information helps us provide efficient support whenever you need assistance and continuously improve our services. Our goal is to ensure Flex Suite runs smoothly, allowing beauty professionals like you to focus entirely on serving your clients and growing your business.

Do we share any of this information with other businesses or people? If so, who and for what reason?

Flex Suite does not sell your personal information to any third parties. We are committed to maintaining your trust. We only share information with trusted service providers when it is absolutely necessary to operate our platform or fulfill our services to you. This includes partners like payment processors for secure transactions and technology partners who help us maintain and improve our platform. We may also share information if required to comply with legal obligations or governmental requests.

How do we keep our beauty professionals' information safe and secure?

Protecting our beauty professionals’ information is a top priority at Flex Suite. We implement robust security measures, including the use of secure systems and strict limited access controls, to safeguard your data. We also carefully select trusted service providers who adhere to high security standards. We take reasonable technical and administrative steps designed to prevent unauthorized access, misuse, or disclosure of your personal information, ensuring your privacy is protected within our community.

Your privacy, our priority

At Flex Suite, we believe in building a community rooted in experience, integrity, and growth. Our commitment to your privacy is a cornerstone of this belief, ensuring that as you glow, grow, and succeed, your data remains secure and respected. Join us in this journey where freedom and security go hand-in-hand.

Privacy Policy for FlexSuite App

Last updated: February 2026

FlexSuite (“we,” “our,” or “us”) operates the FlexSuite mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.

 

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account

  • Book or manage appointments

  • Communicate with service providers or clients

  • Contact customer support

This information may include:

  • Name

  • Email address

  • Phone number

  • Business name (for professionals)

  • Profile photos

  • Payment-related information (processed securely by third-party providers)

Usage and Device Information

We may automatically collect certain information when you use the App, including:

  • Device type, operating system, and version

  • App usage data and interaction logs

  • IP address and general location (city/state level)

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the FlexSuite App

  • Facilitate bookings, scheduling, and communication

  • Improve app functionality and user experience

  • Send service-related notifications and updates

  • Respond to inquiries and provide customer support

  • Comply with legal and regulatory requirements

Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following situations:

  • With service providers who perform services on our behalf (e.g., payment processing, analytics)

  • With other users as necessary to complete bookings or appointments

  • For legal reasons if required by law, court order, or government request

  • In connection with a business transfer, such as a merger or acquisition

Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only for as long as necessary to provide the App’s services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children’s Privacy

FlexSuite is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your account and personal data

You can exercise these rights by contacting us using the information below.

Third-Party Services

The App may contain links to or integrate with third-party services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and/or on our Google Play listing. Your continued use of the App after changes are made constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@myflexsuite.com
Company Name: FlexSuite
Location: United States